FAQs

There are two schools of thought here and no correct answer. Removing unfinished meals after meal time might train your dog to eat at the designated time, but it may also result in him not eating the full quantity that he needs. Some dogs are not very food-motivated and tend to "graze" their food over the course of the day whenever they are hungry.

Dog owners are inclined to change food brands if their dog goes off their food. This usually results in their dog enthusiastically eating the new food for a couple of days purely because it is new and interesting, then reverting to being less keen very quickly. Changing between brands can also upset his tummy and digestive system causing diarrhoea. It is not good to change foods regularly. Our advice is that you find a brand and recipe that you are happy with nutritionally and your dog thrives on – then try to stick with it. Switching between different recipes of the same brand can be a good way to give your dog some variety if he needs encouragement to eat. This is usually uneventful and doesn’t tend to cause any tummy upsets.

Adding a little water can be useful particularly if you are trying to slow down the speed your dog is eating at, but is not usually required.

No, once your puppy is weaned and you have brought him home, he does not need milk, just his puppy food. Cows’ milk is not safe for puppies or dogs to drink.

Providing he is eating his meal uneventfully and without choking, this is not a problem. If you are concerned he is eating too quickly and is choking, you can try adding a little water to his food to try and slow him down, or feed him using a Kong or slow feeding bowl.

Puppy recipes are formulated specifically for puppies up to 12 months of age and adult recipes are formulated specifically for dogs over 12 months of age, so we do not recommend feeding puppy food to adult dogs or adult recipes to puppies.

The guidelines on the back of dog food bags and brand websites are approximate and should only be used as a guide. You know your puppy best and are best placed to decide how much to feed him. It depends on age, size, weight, breed and activity level. You should monitor your puppy’s weight regularly – you want to be able to feel his ribs with your fingers, but you want his top line and hip bones to be nicely covered. Don’t be afraid to increase his daily food intake if you think he needs or wants more, the last thing you want to do is prevent him from growing, but just keep feeling for his ribs and ensure he doesn’t gain too much weight. After a meal, his tummy will likely become distended and this is normal, but you want to ensure it has returned to normal size before his next meal time. If it has not, you probably fed him too much.

Puppies under 6 months old should be fed 3 times daily (perhaps 4 times daily under 12 weeks depending on their weight, condition and growth). Once they reach 6 months, they should be fed 2 times daily. We recommend you continue feeding 2 times daily into adulthood.

Your puppy should be fed a recipe specifically created for puppies until he is 12 months old. After this, you should gradually transfer onto an adult recipe.

Yes. All of our recipes are made into a dry, complete kibble which is convenient and promotes good dental health. Wet or moist dog foods found in cans and pouches is more likely to sit on your dogs’ teeth and cause decay.

All Paw recipes are complete diets, so you can be confident he is getting everything he needs without adding supplements or anything extra.

Puppy recipes are formulated specifically for puppies up to 12 months of age and adult recipes are formulated specifically for dogs over 12 months of age, so we do not recommend feeding puppy food to adult dogs or adult recipes to puppies.

Yes, subscriptions for puppy recipe(s) will automatically convert on to our most similar adult recipes(s) on your dog’s 1st birthday. To transition to adult food sooner, you can switch your subscription to adult recipes in your Paw account before your dog turns 1 year old. If you want to feed puppy food beyond your dog’s 1st birthday, please wait for the automated conversion to take place, then you can log in and switch back to a puppy recipe.

Any amendments to your subscription must be completed in your Paw account by 1pm on the payment date to be reflected in the delivery that is dispatched that day. Any amendments made after 1pm on the payment date will only be reflected in the following delivery.